About New England Collision

About New England Collision

New England Collision started life back in 1996. Owners Mike Farquhar and Joe Perrone began their careers in auto body repair as teenagers. Moving up the ladder in the company, they learned all aspects of the business including body repair, frame straightening, welding, painting, estimating, auto detailing, customer and insurance relations, bookkeeping, and more. Acquiring all these skills proved to come in handy when in 2008, they took over the company’s day to day operations from the previous owner. Up from 4 employees in 2008 to 8 employees today, New England Collision has grown into a preferred body shop for local dealerships, national insurance carriers, and neighborhood customers.

Our mission is simple: To provide our customers with the best service at the most competitive prices.

From a small scratch to a major collision, we hope that you will choose New England Collision for all your auto body repair needs. With our concierge-level service, we treat our customers like family.


Meet the Owners

Joe Perrone

Joe Perrone

Joe started his first full-time job at New England Collision over 20 years ago. With customer service as his number one priority, Joe is on a mission to make having an auto accident as stress-free for New England Collision‘s customers as possible. He truly embodies NEC’s motto; relax….it was an accident!

Mike Farquhar

Mike Farquhar

Mike has been in the collision industry for over 20 years and knows every aspect of the business including auto body, paint and customer service. Mike is an exceptional hands-on technician, and can still be found in the shop getting his hands dirty.

Our Team


John Kraemer

Vice President of Operations

John brings 30 years of experience in leading teams in operations and sales, with an emphasis placed on providing exceptional customer service and exceeding customer expectations. He has worked in markets from Boston to New York to DC, as well as overseeing operations for wellness centers affiliated with hospital systems throughout the eastern US. He has also worked in Europe in a consulting capacity and scope of leadership roles includes VP and Director in leading multi-site districts up to a company division encompassing 120 locations.

Ben Wilcox

General Manager

After serving 10 years as a technician Ben has assumed the role of NEC’s GM, overseeing repair operations in the shop. Ben’s many qualifications include being ICAR Platinum Certified, and Welding – Certified Steel & Aluminum with GMA.

Ferron Young

Auto Body Technician

To say that Ferron has seen it all is an understatement. He has been repairing vehicles for 26 years and has worked on just about every type of car during that time. Aside from that extensive experience, Ferron also keeps the shop laughing and on their toes as he plays DJ with his Jamaican music.

Angel Otero

Paint Technician

As the “artist” of the group Angel is the master painter who transforms the vehicle back to looking like new. He is PPG Paint certified as well as Powder Coating with Sherwin Williams. An interesting fact about Angel is prior to joining us he worked for three years painting army machinery and vehicles.

465 Derby Ave, West Haven, CT 06516


Monday – Friday 8:00am - 4:30pm